Refund Cancellation

  1. Because of the extreme rarity and exceptional quality of all Gajendra Shanane – By Royal Appointment sustainable luxuries no Refund is given on any purchased and accepted item. However, Gajendra Shanane – By Royal Appointment will be pleased to exchange and purchased item once it is returned to us in the original condition.
  2. If an item is damaged during shipping Gajendra Shanane – By Royal Appointment will exchange the item for the same or comparable item. We request that all couriered items be opened, if possible, in front of courier personnel on delivery.